The influence of brand awareness, brand association, and perceived quality toward consumers' purchase intention: a case of richeese factory, Jakarta
Main Article Content
Abstract
Downloads
Article Details
1. Proposal of Policy for Free Access Periodics
Authors whom publish in this magazine should agree to the following terms:
a. Authors should keep the copyrights and grant to the magazine the right of the first publication, with the work simultaneously permitted under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 that allows the sharing of the work with recognition of the authorship of the work and initial publication in this magazine.
b. Authors should have authorization for assuming additional contracts separately, for non-exclusive distribution of the version of the work published in this magazine (e.g.: to publish in an institutional repository or as book chapter), with recognition of authorship and initial publication in this magazine.
c. Authors should have permission and should be stimulated to publish and to distribute its work online (e.g.: in institutional repositories or its personal page) to any point before or during the publishing process, since this can generate productive alterations, as well as increasing the impact and the citation of the published work (See The Effect of Free Access).
Proposal of Policy for Periodic that offer Postponed Free Access
Authors whom publish in this magazine should agree to the following terms:
a. Authors should keep the copyrights and grant to the magazine the right of the first publication, with the work simultaneously permitted under the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 [SPECIFY TIME HERE] after the publication, allowing the sharing of the work with recognition of the authorship of the work and initial publication in this magazine.
b. Authors should have authorization for assuming additional contracts separately, for non-exclusive distribution of the version of the work published in this magazine (e.g.: to publish in institutional repository or as book chapter), with recognition of authorship and initial publication in this magazine.
c. Authors should have permission and should be stimulated to publish and to distribute its work online (e.g.: in institutional repositories or its personal page) to any point before or during the publishing process, since this can generate productive alterations, as well as increasing the impact and the citation of the published work (See The Effect of Free Access).
d. They allow some kind of open dissemination. Authors can disseminate their articles in open access, but with specific conditions imposed by the editor that are related to:
Version of the article that can be deposited in the repository:
Pre-print: before being reviewed by pairs.
Post-print: once reviewed by pairs, which can be:
The version of the author that has been accepted for publication.
The editor's version, that is, the article published in the magazine.
At which point the article can be made accessible in an open manner: before it is published in the magazine, immediately afterwards or if a period of seizure is required, which can range from six months to several years.
Where to leave open: on the author's personal web page, only departmental websites, the repository of the institution, the file of the research funding agency, among others.
References
AAKER, J. L. (1997) Dimensions of brand personality. Journal of marketing research, p. 347-356.
AAKER, D. A. (2009) Managing brand equity. USA: Simon and Schuster.
AAKER, D. A. (2012) Building strong brands. Simon and Schuster.
BAKER, D. A.; CROMPTON, J. L. (2000) Quality, satisfaction and behavioral intentions. Annals of tourism research, v. 27, n. 3, p. 785-804.
BAO, Y.; BAO, Y.; SHENG, S. (2011) Motivating purchase of private brands: Effects of store image, product signatureness, and quality variation. Journal of Business Research, v. 64, n. 2, p. 220-226.
BOO, S.; BUSSER, J.; BALOGLU, S. (2009) A model of customer-based brand equity and its application to multiple destinations. Tourism Management, v. 30, n. 2, p. 219-231.
BRUCKS, M.; ZEITHAML, V. A. (1987) Price as an indicator of quality dimensions. In: Association For Consumer Research Annual Meeting, Boston.
BUIL, I., MARTÍNEZ, E.; DE CHERNATONY, L. (2013) The influence of brand equity on consumer responses. Journal of consumer marketing, v. 30, n. 1, p. 62-74.
CALVO-PORRAL, C.; LÉVY-MANGIN, J. P. (2017) Store brands’ purchase intention: Examining the role of perceived quality. European Research on Management and Business Economics, v. 23, n. 2, p. 90-95.
CHENG-HSUI CHEN, A. (2001) Using free association to examine the relationship between the characteristics of brand associations and brand equity. Journal of product & brand management, v. 10, n. 7, p. 439-451.
COELHO, P. S.; RITA, P.; SANTOS, Z. R. (2018) On the relationship between consumer-brand identification, brand community, and brand loyalty. Journal of Retailing and Consumer Services, v. 43, p. 101-110.
COHEN, J. (1988) Statistical power analysis for the behavioral sciences. 2nd.
FOURNIER, S.; YAO, J. L. (1997) Reviving brand loyalty: A reconceptualization within the framework of consumer-brand relationships. International Journal of research in Marketing, v. 14, n. 5, p. 451-472.
FOROUDI, P.; JIN, Z.; GUPTA, S.; FOROUDI, M. M.; KITCHEN, P. J. (2018) Perceptional components of brand equity: Configuring the Symmetrical and Asymmetrical Paths to brand loyalty and brand purchase intention. Journal of Business Research.
GARVIN, D. A. (1984) What does product quality really mean?. Sloan Management Review, p. 25-43.
GREWAL, D.; KRISHNAN, R.; BAKER, J.; BORIN, N. (1998) The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions. Journal of retailing, v. 74, n. 3, p. 331-352.
HAIR JR, J. F.; HULT, G. T. M.; RINGLE, C.; SARSTEDT, M. (2016) A primer on partial least squares structural equation modeling (PLS-SEM). Sage Publications.
HAN, H.; NGUYEN, H. N.; SONG, H.; CHUA, B. L.; LEE, S.; KIM, W. (2018) Drivers of brand loyalty in the chain coffee shop industry. International Journal of Hospitality Management, v. 72, p. 86-97.
HANAYSHA, J. (2016). Examining the link between word of mouth and brand equity: A study on international fast food restaurants in Malaysia. Journal of Asian Business Strategy, v. 6, n. 3, p. 41.
HARRINGTON, R. J.; OTTENBACHER, M. C.; FAUSER, S. (2017) QSR brand value: Marketing mix dimensions among McDonald’s, KFC, Burger King, Subway and Starbucks. International Journal of Contemporary Hospitality Management, v. 29, n. 1, p. 551-570.
HOMBURG, C.; KLARMANN, M.; SCHMITT, J. (2010) Brand awareness in business markets: When is it related to firm performance? International Journal of Research in Marketing, v. 27, n. 3, p. 201-212.
JALILVAND, M. R.; POOL, J. K.; NASROLAHI VOSTA, S.; KAZEMI, R. V. (2016). Antecedents and consequence of consumers’ attitude towards brand preference: Evidence from the restaurant industry. Anatolia, v. 27, n. 2, p. 167-176.
KASHIF, M., AWANG, Z., WALSH, J., & ALTAF, U. (2015). I’m loving it but hating US: understanding consumer emotions and perceived service quality of US fast food brands. British Food Journal, v. 117, n. 9, p. 2344-2360.
KELLER, K. L.; AAKER, D. A. (1997) Managing the corporate brand: the effects of corporate marketing activity on consumer evaluations of brand extensions. na.
KELLER, J. M. (2008) First principles of motivation to learn and e3‐learning. Distance education, v. 29, n. 2, p. 175-185.
KELLER, K. L.; PARAMESWARAN, M. G.; JACOB, I. (2011) Strategic brand management: Building, measuring, and managing brand equity. Pearson Education India.
KIM, S. S.; CHOE, J. Y. J.; PETRICK, J. F. (2018) The effect of celebrity on brand awareness, perceived quality, brand image, brand loyalty, and destination attachment to a literary festival. Journal of Destination Marketing & Management.
LOW, G. S.; LAMB JR, C. W. (2000) The measurement and dimensionality of brand associations. Journal of Product & Brand Management, v. 9, n. 6, p. 350-370.
LU, A. C. C.; GURSOY, D.; LU, C. Y. (2015) Authenticity perceptions, brand equity and brand choice intention: The case of ethnic restaurants. International Journal of Hospitality Management, v. 50, p. 36-45.
MAJID, M. A. A.; ALIAS, M. A. M.; SAMSUDIN, A.; CHIK, C. T. (2016) Assessing customer-based brand equity ratings in family restaurant. Procedia Economics and Finance, v. 37, p. 183-189.
MACINNIS, D. J.; SHAPIRO, S.; MANI, G. (1999) Enhancing brand awareness through brand symbols. ACR North American Advances.
MADERER, D.; HOLTBRUEGGE, D.; WOODLAND, R. (2016) The impact of brand associations on brand loyalty in the football industry: A comparison of fans from developed and emerging football markets. Sport, Business and Management: An International Journal, v. 6, n. 5, p. 499-519.
MOHD YASIN, N.; NASSER NOOR, M.; MOHAMAD, O. (2007) Does image of country-of-origin matter to brand equity? Journal of Product & brand management, v. 16, n. 1, p. 38-48.
PARASURAMAN, A.; ZEITHAML, V. A.; BERRY, L. L. (1985). A conceptual model of service quality and its implications for future research. The Journal of Marketing, p. 41-50.
PHUNG, M. T.; LY, P. T. M.; NGUYEN, T. T. (2019) The effect of authenticity perceptions and brand equity on brand choice intention. Journal of Business Research.
RACHMAWATI, O. (2018) Franchise Richeese Factory Internet Downloaded on 28 July 2018. Available at: https://bisniswaralaba.id/franchise-richeese-factory/
ROBINSON, R. N.; CLIFFORD, C. (2012) Authenticity and festival foodservice experiences. Annals of Tourism Research, v. 39, n. 2, p. 571-600.
ROMANIUK, J.; NENYCZ-THIEL, M. (2013) Behavioral brand loyalty and consumer brand associations. Journal of Business Research, v. 66, n. 1, p. 67-72.
SEVERI, E.; LING, K. C. (2013) The mediating effects of brand association, brand loyalty, brand image and perceived quality on brand equity. Asian Social Science, v. 9, n. 3, p. 125.
SINGH, P. K.; PATTANAYAK, J. K. (2016) Study of the relationship among the factors of brand equity: A study on fast-food brands. Global Business Review, v. 17, n. 5, p. 1227-1239.
SNOJ, B.; PISNIK KORDA, A.; MUMEL, D. (2004) The relationships among perceived quality, perceived risk and perceived product value. Journal of Product & Brand Management, v. 13, n. 3, p. 156-167.
SPRY, A.; PAPPU, R.; BETTINA CORNWELL, T. (2011) Celebrity endorsement, brand credibility and brand equity. European Journal of Marketing, v. 45, n. 6, p. 882-909.
SUN, L.; GHISELLI, R. F. (2010) Developing a conceptual model of brand equity in the hotel industry based on Aaker's perspective. Journal of Quality Assurance in Hospitality & Tourism, v. 11, n. 3, p. 147-161.
TAN, T. M.; DEVINAGA, R.; HISHAMUDDIN, I. (2013) The common challenges of brand equity creation among local fast food brands in Malaysia. International Journal of Business and Management, v. 8, n. 2, p. 96.
TANTIA, D. R. (2017). Pengaruh kualitas pelayanan, harga, promosi dan kualitas produk terhadap keputusan pembelian pada makanan cepat saji KFC coffee. Bachelor Thesis. Lampung: University of Lampung.
TSAI, C. T. S.; LU, P. H. (2012) Authentic dining experiences in ethnic theme restaurants. International Journal of Hospitality Management, v. 31, n. 1, p. 304-306.
TU, Y. T.; WANG, C. M.; CHANG, H. C. (2012) Corporate brand image and customer satisfaction on loyalty: An empirical study of Starbucks coffee in Taiwan. Journal of Social and Development Sciences, v. 3, n. 1, p. 24-32.
WETZELS, M.; ODEKERKEN-SCHRÖDER, G.; VAN OPPEN, C. (2009) Using PLS path modeling for assessing hierarchical construct models: Guidelines and empirical illustration. MIS quarterly, p. 177-195.
YOO, B.; DONTHU, N. (2002) Testing cross-cultural invariance of the brand equity creation process. Journal of Product & Brand Management, v. 11, n. 6, p. 380-398.
ZEITHAML, V. A. (1988) Consumer perceptions of price, quality, and value: a means-end model and synthesis of evidence. The Journal of marketing, p. 2-22.
ZHANG, S. S.; VAN DOORN, J.; LEEFLANG, P. S. (2014) Does the importance of value, brand and relationship equity for customer loyalty differ between Eastern and Western cultures? International business review, v. 23, n. 1, p. 284-292.